Shipping Policy

UK Mainland Shipping	Up to £40 - Express 2- day shipping via DPD	£5.99
UK Mainland Shipping	Over £40 - Express 2- day shipping via DPD	Free
Channel Isles , IoM, N Ireland & Ireland	Express shipping via DPD	£9.99
European Union	Currently Unavailable
USA	Currently Unavailable

 

All orders are sent via DPD using their flexible and fully tracked 2-day (week day) service.

Using DPD enables us to automatically provide you with their industry leading delivery service that allows you to track, change and be in for your delivery with their 1 hour delivery window. This has allowed us to have a 99.6% first time delivery success rate. 

Orders are dispatched from Monday to Friday, excluding bank holidays.

All orders are shipped from the UK, therefore you may have additional import fees upon delivery.

All orders placed from outside of the UK will be shipped via DPD, DHL, UPS or Parcelforce and will have full tracking details provided.

European countries we ship to: We do not ship outside of the UK at the moment.

Austria, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Bosnia & Herzegovina, Bulgaria, Estonia, Lithuania, Romania, Serbia, Slovakia, Slovenia

Customs & Imports

USA – All orders above US$800 will be subject to import tax. For more information, please check with the US Customs and Border Protection Department.
AUSTRALIA – All orders above AUS$1000 will be subject to import duties. This figure can vary depending on the value of your shipment, so make sure you check with the Department of Home Affairs for more information
NEW ZEALAND - All orders above NZD$60 will be subject to import duties. This figure can vary depending on the value of the parcel. You can get an estimate from the New Zealand Customs Service website. For more info click here.
REFUSING TO PAY CUSTOMS

If you choose to refuse the customs fee and the parcel is returned back to Exile Gear, a shipping & handling fee will be deducted from your refund.